Member story
How Jungle Den reduced supplier costs by 18%
A family entertainment centre in Munster shares how the PALI partner network helped protect margins through a tough trading year.
Key points
- 18% reduction in combined supplier spend across energy, consumables and card fees.
- Switch completed inside one quarter using PALI partner introductions.
- Savings reinvested into weekday staffing and a new party package.
When trading softened last winter, the team at Jungle Den did what most operators do first: they looked at staffing. Instead of cutting hours, they started with the cost base that customers never see.
Working through the PALI trusted partner network, the venue reviewed energy, cleaning consumables, card processing and waste contracts side by side. Three suppliers were switched and two renegotiated on the strength of group rates.
The combined effect was an 18% reduction in supplier spend across those categories over a single quarter, with no change to the customer experience on the floor.
Just as importantly, the review surfaced two contracts that had quietly rolled over on out-of-date terms, a pattern the PALI team sees repeatedly when members audit their supplier list for the first time in years.
Jungle Den reinvested the savings into weekday staffing and a refreshed party package, both of which have since improved off-peak occupancy.
Issued by PALI Member Stories, Play, Activity & Leisure Ireland.