Operator fundamentals
Members onlySupervision ratios, opening and closing routines, safeguarding basics and the compliance paperwork every venue needs.
- Format
- Self-paced course · 6 modules · 4 hours
- For
- All venue staff
- Updated
- Reviewed 2026
Training courses
CPD your team will actually finish.
Short, sector-specific courses written by operators and safety consultants, not generic e-learning. Included with membership and licensed for your whole team.
- Licensed per venue
- Certificates included
- Written for Irish venues
- New courses each quarter
The course library
Six pathways covering the day job.
Every course is licensed per venue and sits behind member login, so your whole team can use it.
Safeguarding children in leisure
Members onlyWritten for front-line staff and duty managers. Recognising concerns, reporting routes and record keeping.
- Format
- Self-paced course · 2 modules · 90 minutes
- For
- Front-line staff, duty managers
- Updated
- Reviewed 2026
Safety leadership for duty managers
Members onlyRunning a safe floor on a busy Saturday: briefings, escalation, incident command and post-event review.
- Format
- Live workshop · Half day
- For
- Duty managers
- Updated
- Reviewed 2026
Risk assessment masterclass
Members onlyBuild assessments insurers accept, hazards, controls, review cycles and evidencing what you actually do.
- Format
- Live online · 2.5 hours
- For
- Owners, safety leads
- Updated
- Reviewed 2026
Customer conflict & de-escalation
Members onlyPractical scripts for refunds, birthday party issues, behaviour on the floor and difficult conversations.
- Format
- Self-paced course · 1 module · 45 minutes
- For
- Front-of-house teams
- Updated
- Reviewed 2026
First aid refresher pathway
Members onlyAccess to accredited first aid providers at negotiated member rates, with reminders when certs expire.
- Format
- Partner-delivered course
- For
- All venue staff
- Updated
- Reviewed 2026
Resource files are managed in the PALI content area. Where a document is still being finalised, the card links to member support so nothing is a dead end.
Not a member yet?
Join PALI to access practical templates, training, industry guidance, supplier benefits and member support.
Train the whole team
Courses are licensed per venue, not per person, enrol every member of staff.
Fit around opening hours
Self-paced modules can be completed in short blocks between sessions.
Evidence it
Completion records download as certificates you can show insurers and inspectors.
Train your team without building a course.
Every PALI member gets the full CPD library at no extra cost.