Supervision & ratios
Members onlySetting ratios by activity, age band and peak trading, and how to staff to them honestly.
- Format
- Guidance note
- For
- Owners, duty managers
- Updated
- Reviewed 2026
Best practice
What the best-run venues in Ireland do differently.
Guidance built from member visits, claims patterns and inspector feedback, distilled into practical routines you can put on the floor this week.
- Built from real venues
- Reviewed with brokers
- Updated annually
- Free to members
Guidance library
Six areas where small changes make the biggest difference.
Short, practical guidance written by operators for operators.
Opening and closing checks
Members onlyThe daily walk-round that protects you: equipment, surfaces, exits, signage and logging.
- Format
- Guidance note + checklist
- For
- Duty managers
- Updated
- Reviewed 2026
Party and group operations
Members onlyBooking terms, host briefings, allergy handling and managing large groups safely.
- Format
- Guidance note
- For
- Front-of-house teams
- Updated
- Reviewed 2026
Accessibility and inclusion
Members onlyQuiet sessions, sensory-friendly practice and making your venue genuinely welcoming.
- Format
- Guidance note
- For
- Owners, managers
- Updated
- Reviewed 2026
Equipment inspection regimes
Members onlyDaily, monthly and annual inspection cycles, and what third-party reports should cover.
- Format
- Guidance note
- For
- Safety leads
- Updated
- Reviewed 2026
Incident follow-up
Members onlyRecording neutrally, communicating with families and closing the loop with actions.
- Format
- Guidance note
- For
- Owners, duty managers
- Updated
- Reviewed 2026
Resource files are managed in the PALI content area. Where a document is still being finalised, the card links to member support so nothing is a dead end.
Not a member yet?
Join PALI to access practical templates, training, industry guidance, supplier benefits and member support.
Four principles behind all of it
- Write down what you actually do, not what sounds good
- Make the safe option the easy option for staff
- Review after every incident, not once a year
- Evidence beats intention when an insurer asks
Raise the bar across your venue.
Members get the full guidance library, templates and direct access to the PALI team.